Monster Online
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Features  GROWTH PRO ENTERPRISE CONTACT AND ACCOUNT MANAGEMENT       Active Contacts  1,000 3,000 5,000 Contact Management  ✓ ✓ ✓ Account Management  ✓ ✓ ✓ Contact Lifecycle Stages  10...
Availability: 10 In Stock
FreshworkCRM
4,375.00 ฿
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Features  GROWTH PRO ENTERPRISE
CONTACT AND ACCOUNT MANAGEMENT      
Active Contacts 

1,000

3,000

5,000

Contact Management 
Account Management 
Contact Lifecycle Stages 

10

10

10

Marketing Lists 
Basic Segmentation 
Activity Timeline 
Behavioral Segmentation  X
Offline Events  X
Auto Profile Enrichment  X X
       
SALES AND MARKETING ACTIVITIES      
Tasks, Appointments, and Notes 
Custom Sales Activities  X X
       
CRM CUSTOMIZATION      
Workflows  20 50 100
Time-based Workflows  X
Rename Modules 
Custom Fields: Basic Limits 
Custom Fields: Advanced (Formula Fields, Lookup Fields)  X
Auto-assignment rules for Contacts, Accounts, Deals  X

50 per module

100 per module

Product Catalog  X
Custom Modules  X X

10 custom modules

       
EMAIL MARKETING CAMPAIGNS      
Marketing Email Templates 

20

100

500

Marketing Email Limits 

3x

5x

10x

Marketing Subscription Center 

5

25

50

Marketing Transactional Emails  X X
Marketing Reply Tracking  X
Timezone-based Delivery  X
       
MARKETING EMAIL DELIVERABILITY      
Custom Domains for Marketing Emails 

1

10

25

       
MARKETING JOURNEY BUILDER      
Webhooks 

Basic

Advanced

Advanced

Active Marketing Journeys 

5

20

100

Live Tracking 
       
SALES PIPELINE MANAGEMENT      
Deal Management 
Visual Sales Pipelines 
Collaboration with Slack 
Multiple Sales Pipelines  X

10

10

Sales Goals  X
Sales Forecasting  X X
Deal Teams  X X
       
DATA ADMINISTRATION      
Data Import and Export 

Data Storage 

2 GB

10 GB

20 GB

File Storage 

2 GB per user

5 GB per user

10 GB per user

Migration from other CRMs 
       
SALES EMAILS      
Two-way Email Sync 
Individual Email Limit (per user) 

200/day

500/day

1,000/day

Sales Sequences (per user) 

5

10

25

Sales Seqeuences Email Limit (per user)

500/day

1,000/day

2,000/day

Personalized Bulk Emails (per user) 

250/day

1,000/day

5,000/day

Team Inbox 
       

PHONE

     
Built-in Phone 
Buy Local and Toll-free Numbers 
Inbound Caller ID 
Call Masking 
Call Recording 
Voicemails and Voicemail Drop 
Basic Call Queues 
Advanced Call Queues  X
Bring Your Own Carrier (BYOC)  X
Conference Calling  X
Holiday Routing  X X
Call Recording Opt-in and Opt-out  X X
Queue Callback (Virtual Hold)  X X
       
CHAT      
Chat Widget 
Topics 
Mobile SDKs 
Chat Assignment Rules 
Chat Auto-resolve Rules  X
IntelliAssign  X
Chat Campaigns  X
       
OTHER MESSAGING CHANNELS      
SMS Integration 
Facebook Messenger Integration 
WhatsApp Integration  X
Apple Business Chat Integration  X
       
FREDDY AI INSIGHTS      
Predictive Contact Scoring 
Lead Gen Bot  X
Smart Matches (Deduplication)  X
Answer Bot  X
Deal Insights  X
Out-of-office Detection  X
Forecasting Insights  X X
       
WEBSITE INTEGRATION      
Classic Forms 
Smart Forms 
Website Tracking
       
DATA SECURITY AND GOVERNANCE      
US, EU, IN, ANZ Data Centers 
Record Scope 
Role-based Access 
Sales Teams  X

50

100

Custom Roles  X

50

100

Territory Management  X
Field-level Permissions  X X
Audit Logs  X X
       
REPORTS AND DASHBOARDS      
Default Reports 
Custom Reports 
Advanced Metrics  X X
       
INTEGRATIONS      
API Access 

1000/account/hr

2000/account/hr

5000/account/hr

Freshworks Marketplace 
       
SUPPORT      
24x5 Support 
Dedicated Account Manager  X X
       
MOBILE      
Mobile App for Android and iOS 
Contact, Account, and Deal Management 
Automatic Call Logging 
Check-in 
Voice Notes 
Book Uber 
Google Maps 
Offline X
  • Any Product types that You want - Simple, Configurable, Bundled and Grouped Products
  • Downloadable/Digital Products, Virtual Products
  • Inventory Management with Backordered items
  • Customer Personalized Products - upload text for embroidery, monogramming, etc.
  • Create Store-specific attributes on the fly
  • Advanced Pricing Rules and support for Special Prices
  • Tax Rates per location, customer group and product type
  • Detailed Configuration Options in Theme Admin Penl
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